HBR: How Ford Profits from its ’24 Hour Rule’
February 26th, 2011 | 
Author: Interesting Harvard Business Review article about Ford and it ’24 Hour Rule’ that has contributed to improved quality and responsiveness at Ford.
As stated in the article’ ‘You have 24 hours to take a new and emerging issue, try to understand it and see if you can resolve it yourself. After that, you have to go public with it.’
Read it here:
Posted in Business